Returns & Exchanges
At Rumi Cosmetiques, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of receipt.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the products in their original packaging to ensure they are protected during transit and include the generated return slip.
Ship It Back
Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing